Privacy Policy

Last updated: October 11, 2026. This policy explains how URB Gummies Store (urbgummiesstore.com) collects, uses and protects your personal information when you visit our site or buy from us.

Information we collect

Order and account details: your name, email address, phone number, billing and shipping address, and order history.
Age verification: the information needed to confirm you are 21 or older at checkout.
Payment information: payments are processed by our payment provider. We do not store full card numbers on our servers.
Messages: anything you send us through our contact form or by email.
Technical data: your IP address, browser type and the pages you visit, collected automatically for security and to keep the site working.

How we use your information

To process, ship and track your orders.
To verify your age and check that we can legally deliver to your address.
To answer your questions and handle returns or refunds.
To send order and shipping updates, and marketing emails only if you opt in.
To protect the store against fraud and abuse.
To meet our legal and tax obligations.

Cookies

We use cookies that the store needs to work, such as keeping items in your cart, keeping you logged in and remembering your age confirmation. You can block or delete cookies in your browser, but some parts of the store may stop working.

Who we share it with

We do not sell or rent your personal information. We share it only with service providers who help us run the store, such as our payment processor, shipping carriers, website hosting and email providers, and only as far as they need it to do their job. We may also disclose information when required by law.

How long we keep it

We keep order records for as long as needed for accounting, tax and legal purposes. Account information is kept until you ask us to delete your account. Contact form messages are kept only as long as needed to help you.

Your rights

You can ask to see, correct or delete the personal information we hold about you, and you can opt out of marketing emails at any time using the unsubscribe link. Depending on your state, such as California, you may have additional privacy rights. To make a request, email support@urbgummiesstore.com. We will not treat you differently for exercising your rights.

Security

Our site uses HTTPS encryption, and we limit access to your information to people who need it. No method of transmission or storage is completely secure, but we work to protect your data.

Age restriction

Our store is for adults 21 and older only. We do not knowingly collect information from anyone under 21. If we learn we have, we delete it.

Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

Contact us

Questions about your privacy? Email support@urbgummiesstore.com or use our contact page. See also our Terms & Conditions.